Terms & Conditions
Welcome to the IMDEx General Terms and Conditions (GTC) page. Thank you for your interest in our online training services. These Terms and Conditions govern the terms and conditions under which you, as a Buyer, may access and use our online training services.
Please read these terms and conditions carefully before ordering our online training courses. By placing an order, you expressly agree to be bound by these terms and conditions. If you have any questions about our terms and conditions, please do not hesitate to contact us for clarification.
Please note that we reserve the right to modify these terms and conditions at any time. Any changes will be effective as soon as they are published on our website. It is your responsibility to check this page regularly for any updates.
We would like to thank you for your confidence in us, and we are committed to providing quality training in accordance with the principles set out in these terms and conditions.
1. Scope of application
These general terms and conditions of sale (hereinafter referred to as the “GTC”) govern the contractual relationship between IMDEx (hereinafter referred to as the “Seller”) and any customer (hereinafter referred to as the “Buyer”) wishing to purchase online training courses offered by IMDEx.
2. Products & Services
IMDEx offers online training courses in various fields, accessible via its digital platform. Specific details of the courses offered, their content, duration and price are available on the IMDEx website.
3. Controls
Orders for online training courses can be placed online via the IMDEx website. The Purchaser is required to provide accurate and complete information when placing an order. Once the order has been finalized, a confirmation e-mail is immediately sent to the Purchaser to confirm receipt of the order. In addition, a second e-mail containing training access information will be sent at a later date to enable the Purchaser to begin his or her training.
All orders are subject to acceptance by the Seller.
4. Prices and payment
Prices for online training courses are quoted in euros and are subject to change by the Vendor at any time. Training prices are clearly indicated for each available course. For accompanying modules, an estimate will be drawn up on request.
Payment is made online at the time of ordering by credit card. The Vendor reserves the right to suspend training in the event of non-payment.
For face-to-face training courses, unless otherwise agreed in writing between the parties, transport and lunch are not covered by IMDEx.
5. Delivery and access
Online training courses are accessible to the Buyer via personal access to the IMDEx digital platform. Access is generally granted upon confirmation of payment. The Vendor endeavors to guarantee uninterrupted access to its services, but cannot be held responsible for temporary interruptions due to technical or maintenance problems.
6. Right of withdrawal
In accordance with current legislation, the Buyer has no right of withdrawal.
7. Liability
IMDEx is committed to providing quality training, but cannot guarantee the individual results of participants. The Seller accepts no liability for indirect or consequential damages arising from the use of its services.
8. Intellectual Property
All content and documents provided as part of online training remain the intellectual property of IMDEx. The Buyer undertakes to use this content solely for its own training purposes and not to reproduce, distribute or disseminate it without authorization.
9. Privacy Policy
IMDEx collects and processes the personal data of its customers in accordance with its privacy policy, available on its website. The data collected is used for the sole purpose of providing the services requested and will not be shared with third parties without prior consent.
10. Modification of the GTC
The Seller reserves the right to modify these GTC at any time. The new conditions will apply to all orders placed after their publication on the IMDEx website.
11. Applicable Law and Jurisdiction
These GTC are governed by French law. In the event of a dispute, the French courts shall have exclusive jurisdiction.
12. Changes to Online Training
The Vendor reserves the right to modify the content, structure or any other aspect of the online training courses offered, in particular to update, improve or adapt them to the needs of participants. In the event of substantial modification of a training course for which the Buyer has already registered, the Vendor undertakes to inform the Buyer of these changes in advance by e-mail or any other appropriate means. The Buyer will then have the option of accepting the changes and continuing the training or requesting a refund in accordance with the refund policy in force. The Vendor declines all responsibility for the consequences of modifications made to online training courses.
13. Termination
The Vendor reserves the right to terminate the contract and refuse access to online training courses to any Buyer who violates these GTC or who acts in a manner prejudicial to the Vendor or other participants. In the event of termination for breach of the GTC, the Buyer will not be entitled to any refund of training fees already paid. Furthermore, the Buyer may terminate the contract at any time by notifying the Seller in writing. In the event of cancellation by the Purchaser before the start of the course, the Purchaser may be eligible for a partial refund in accordance with the refund policy in force. Once the course has begun, no refund will be given in the event of cancellation by the Purchaser.
14. Participants’ Intellectual Property Rights
Unless expressly stated otherwise, all content generated by participants as part of online training remains their intellectual property. However, by participating in training courses, participants grant IMDEx a non-exclusive, worldwide, royalty-free and irrevocable license to use, reproduce, modify, adapt, publish and distribute such content for purposes related to the provision of training services. Participants agree to warrant that they own all necessary rights to the content they provide and to indemnify IMDEx against any third-party claims arising from the use of such content.