Internship

Welcoming a different, non-ordinary patient into your practice is no easy task.

Practitioners who are not accustomed to this kind of welcome are bound to have a moment of doubt and hesitation when faced with the situation.

“I can’t do it. “I’ll never be able to do it”. “It’s not for me” … or worse, “It’s not possible, there’s nothing we can do”.

These are the first words that come to mind when confronted with a situation that isn’t “normal”, not “the way we learned in college”.

The aim of this course, which follows on from the “tips and tricks” training course, is to take the drama out of dealing with disabled patients and give practitioners the keys to reassuring themselves and forging a bond of trust with the patient that will enable them to receive care.

Through this course, we hope to pass on all the professional skills and automatisms that we have been able to put in place to achieve our goals in caring for patients living with disabilities.

Tested and approved for nearly 20 years.

Patients and their caregivers (both natural and professional) are satisfied with the care they receive, based on dignity and respect for the individual.

Know how to organize a follow-up, carry out at least one examination, a scaling or a simple treatment, and know how to respond to all situations, right up to referral to a specialized, dedicated care structure.

With experience, we can position ourselves as a specialized second-line facility.

This course is suitable for dentists who have already taken the “tips and tricks” course, but this is not a prerequisite. It may also be of interest to care assistants, home care workers and nurses.

Training content

Welcoming the dependent and/or disabled elderly person to the practice:

• Use positive, caring language and mirroring techniques.

Waiting room layout and ambience factors :

• Creating the right ambience: sound, smell, light.

Approach and installation of the patient :

• Adjust language to specific needs and adopt a low posture during exchanges.
• Demonstrate approaches adapted to establishing contact with the person and their caregivers.

• Presentation of possible adaptations (stretcher, tumble form, laloo, wrap, etc.).

Techniques for building patient confidence :

• Use of hypnotic language and non-verbal communication.

Performing care :

• Explanation of tools and techniques to facilitate patient positioning and support: spatula, stopper, wedges, isolite.

Accompaniment outside the practice to improve the oral sphere:

• Recommendations for daily hygiene, reduction of drooling, improved eating and chewing with specific trays, in collaboration with speech therapists and physiotherapists specializing in orality.

Four-handed care :

• The importance of coordination between the practitioner and a trained assistant.

MEOPA and premedication :

• Indications, protocols and use of the mask as a hypnotic aid.

End of session :

• Remove the sheet if used, stop the MEOPA while retaining the mask for its hypnotic role, and reinstall the chair.
• Acknowledgement of the patient’s efforts, as well as those accompanying them, with the possibility of a symbolic presentation (e.g. a medal).

Back to home page :

• The secretariat ensures the patient’s well-being and organizes the necessary steps for future care.